UltimateDesk - Support Ticket System with Knowledge Base & FAQ icon

UltimateDesk - Support Ticket System with Knowledge Base & FAQ

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UltimateDesk - Support Ticket System with Knowledge Base & FAQ

Description

Looking for your own Support System with Tickets, Knowledge Base & many more features ? UltimateDesk is solution to create your own Ticket Support System where you can post unlimited articles, manage tickets, staff, agents with just few clicks

Why ?

  • Doesn’t Require any monthly fees to maintain
  • Responsive and user-friendly
  • Easy to install and setup
  • Allows to create Unlimited Tickets, Knowledge Base Articles, FAQ’s, Agents, Users & other staff members.
  • Lifetime Updates
  • Free Documentation

Demo

Frontend – Customer Panel – /customer/login Username: test@gmail.com Password: test123 Admin Panel – /admin/login Username: admin@gmail.com Password: secret Agent Panel – /admin/login Username: agent@gmail.com Password: secret

Features

  • Tickets
  • FAQ
  • Knowledge Base
  • Auto Assign Tickets
  • Customer Panel
  • Agent Login
  • Multi User System with Roles & Permissions
  • Unlimited Users, Roles & Permissions
  • Theme Customizations
  • Customizable Home
  • Powerful Dashboard
  • Secured and Documented
  • Knowledge Base
  • Easy Setup
  • Attach Documents
  • Google ReCaptcha Support
  • Responsive Design
  • Bootstrap
  • Support Custom Priorities
  • Status based on Reply
  • Canned Messages

Have any Suggestions or want to report any Bug ?? – Submit here

Get your own Support System Now !

Change Logs

    
    # Version 1.4.1
    -     fixed bugs

    # Version 1.2
    -     multi language
    -     ticket search in customer panel
    -     confirm delete anything
    -     send test email
    -     email sent when ticket is created
    -     email sent to assigned agent when ticket is created and autoassigned
    -     email templates can be edited in settings

    # Version 1.1
    -     fixed mobile responsivness issue
    -     pagination issue in tickets page in customer panel
    -     image upload issue in editors in admin panel
    -     admin login logo missing
    -     500 error while adding knowledge base/articles/tickets after installation
    -     ticket view page title & date issue
    -     other reported bugs & errors

    # Version 1.0
    -         initial release

Categories

Help And Support Tools

Tags

articleclient supportcustomer supportfaqhelphelp deskknowledgeknowledgebaselaravelphpsupportsupport ticketsupport ticket systemticketingticket system

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