Refund Policy

Last updated: 2026-08-06

Who we are

code.market (also known as C.M., Codemarket EU, Code Market Technologies) is a digital marketplace operated by Codemarket OÜ (Estonia).

We sell access to digital products and digital services on our platform. Payments are processed by Stripe. Support: support@code.market.

What we sell

  1. Products built by our team — our own digital products and plans. Current paid offerings and prices: Pricing (Askport, Pr-cy.io, Community participation, Points, and related access).
  2. Products from external contractors — third-party digital products listed with us for sale on the marketplace. Browse them in the catalog and by category.

Delivery is digital only (account access and/or digital credits). There is no physical shipping.

We do not sell physical goods, adult content (18+), medical products, controlled substances, weapons, gambling services, cryptocurrency, or other items on Restricted or Hight-riscks Businesses.

Manage billing and account

This Refund Policy applies to paid digital access sold by Codemarket OÜ on code.market. Related rules: Terms & Conditions.

Our team products covered by this policy

  • Askport — subscription (monthly / yearly)
  • Pr-cy.io — paid plans where applicable
  • Code.market community participation — subscription
  • Points for backlink exchange — one-time digital credit packages
  • Product backlink subscription tiers — per product in the dashboard

External contractor products sold on the marketplace follow the same digital-access refund rules unless a product listing states otherwise.

Access is delivered to the customer account after successful payment.

Cancel a subscription

Cancel via Manage billing, Pricing, or Cancel Subscription in Profile Settings. Cancellation stops future billing. Paid digital access for that subscription is deactivated after cancellation.

Email support@code.market if you need help canceling.

Refund eligibility (14 days)

To request a money refund to your original payment method:

  1. Contact us within 14 days of the charge.
  2. Email support@code.market with your account email, invoice/payment date, and reason.
  3. Or use Contact Us.

We review refund requests within 3 business days. If approved, we refund to the original payment method.

When refunds may be declined

  • Requests made after the 14-day window
  • Digital credits (points) after they have been spent inside the platform
  • Subscription periods where paid digital access was already substantially used
  • Charges already refunded or disputed via the card issuer

Points packages

  • Unused points purchased within the last 14 days may be eligible for a refund after review.
  • Spent points are not refundable.
  • After a refund is approved, related unused points are removed from the account balance.

How we process approved refunds

After approval we process the refund and send a confirmation email. Access to the refunded digital product or unused points is removed from the account.

Questions

Email support@code.market or visit Contact Us.
See also: Pricing, Terms & Conditions, Privacy Policy.