Refund Policy

Last updated: 2026-08-14

Who we are

code.market (also known as C.M., Codemarket EU, Code Market Technologies) is a digital product catalog and SEO tools platform operated by Codemarket OÜ (Estonia).

We sell access to our own digital products and digital services. Payments for those products are processed by Stripe. Support: support@code.market.

What we sell

Everything we charge for is built and delivered by Codemarket OÜ: platform access, community participation, editorial placements, and SEO tools. Current paid offerings and prices: Pricing.

Delivery is digital only (account access and/or digital credits). There is no physical shipping.

What we do not sell

The catalog and category pages contain listings of third-party digital products. We do not sell these products, and we do not process payments for them.

When you open such a listing, you leave code.market and continue on the website of the third-party merchant. That merchant is the seller and the merchant of record: payment, delivery, licensing, refunds, and customer support are handled entirely by that merchant under its own terms. Codemarket OÜ may receive an affiliate commission for a successful referral. See DMCA for our affiliate partnerships.

We do not sell physical goods, adult content (18+), medical products, controlled substances, weapons, gambling services, cryptocurrency, or anything else that falls into a prohibited or restricted business category.

Manage billing and account

This Refund Policy applies to paid digital access sold by Codemarket OÜ on code.market. Related rules: Terms & Conditions.

Products covered by this policy

  • Askport — subscription (monthly / yearly)
  • API Substack — subscription (monthly)
  • Pr-cy.io — paid plans where applicable
  • Code.market community participation — membership subscription
  • Blog article submission — one-time (price at checkout)
  • Daily digest placement (skip the line) — one-time
  • Product backlink subscription tiers — per product in the dashboard
  • Backlink exchange credits — one-time digital credit packages

Access is delivered to the customer account after successful payment.

Third-party listings are not covered

Third-party products listed in the catalog are not sold by code.market and are not paid for through code.market. We cannot refund a payment we never received.

If you bought a third-party product, your payment went to that merchant. Refunds, cancellations, license issues, and support for it are handled by that merchant under its own refund policy. Check the receipt or the card statement for that purchase to identify the seller.

If you were charged by Codemarket OÜ and cannot identify the charge, email support@code.market and we will locate it.

Cancel a subscription

Cancel via Manage billing, Pricing, or Cancel Subscription in Profile Settings. Cancellation stops future billing. Paid digital access for that subscription is deactivated after cancellation.

Email support@code.market if you need help canceling.

Refund eligibility (14 days)

To request a money refund to your original payment method:

  1. Contact us within 14 days of the charge.
  2. Email support@code.market with your account email, invoice/payment date, and reason.
  3. Or use Contact Us.

We review refund requests within 3 business days. If approved, we refund to the original payment method.

When refunds may be declined

  • Requests made after the 14-day window
  • Backlink exchange credits after they have been spent inside the platform
  • Subscription periods where paid digital access was already substantially used
  • Charges already refunded or disputed via the card issuer
  • Purchases made on a third-party website (we did not receive that payment)

Backlink exchange credits

  • Unused credits purchased within the last 14 days may be eligible for a refund after review.
  • Spent credits are not refundable.
  • After a refund is approved, related unused credits are removed from the account balance.

How we process approved refunds

After approval we process the refund and send a confirmation email. Access to the refunded digital product or unused credits is removed from the account.

Questions

Email support@code.market or visit Contact Us.
See also: Pricing, Terms & Conditions, Privacy Policy.