Ultimate PHP Ticket Support System
Description
The Ultimate PHP Ticket Support System is a fully-featured, ready-to-use support and ticket management platform. Designed for businesses, SaaS, and customer service teams, it allows users to submit support tickets, track their progress, and communicate with support agents. Admins can manage users, view all tickets, update statuses, and reply directly through the admin dashboard.
Key Features
Admin Dashboard
Manage users, tickets, support users, and replies efficiently.
Support Dashboard
Handle assigned tickets, update status, and reply with attachments.
User Dashboard
Submit new tickets, track status, and communicate with support agents.
Ticket Management
Open, in-progress, and closed statuses with priority levels and assignment system.
Replies System
Users, support users, and admins can reply to tickets with file attachments.
Knowledge Base / FAQ
Organize frequently asked questions into categories to help users find answers before creating a support ticket.
File Upload & Preview
Upload images and PDFs with instant preview (no download required).
Secure Authentication
Separate login for admins, support users, and users with hashed passwords.
Role-Based Access
Admin (full access), Support (assigned tickets), User (own tickets).
Responsive Design
Mobile-friendly interface using Bootstrap 5.
Clean Code
Easy to customize, scalable, and developer-friendly.
Technical Requirements
- PHP: 7.4 or higher
- MySQL: 5.7 or higher
- Web Server: Apache
- PHP Extensions: mysqli, mbstring
Admin Login:
https://projects.aiframeworks.xyz/admin/login.php
User: admin Pass: admin123
User Login:
https://projects.aiframeworks.xyz/auth/login.php
User: test@test.com Pass: 123456
Features
Admin Dashboard
Manage users, tickets, support users, and replies efficiently.
Support Dashboard
Handle assigned tickets, update status, and reply with attachments.
User Dashboard
Submit new tickets, track status, and communicate with support agents.
Ticket Management
Open, in-progress, and closed statuses with priority levels and assignment system.
Replies System
Users, support users, and admins can reply to tickets with file attachments.
Knowledge Base / FAQ
Organize frequently asked questions into categories to help users find answers before creating a support ticket.
File Upload & Preview
Upload images and PDFs with instant preview (no download required).
Secure Authentication
Separate login for admins, support users, and users with hashed passwords.
Role-Based Access
Admin (full access), Support (assigned tickets), User (own tickets).
Responsive Design
Mobile-friendly interface using Bootstrap 5.
Clean Code
Easy to customize, scalable, and developer-friendly.
Requirements
- PHP: 7.4 or higher
- MySQL: 5.7 or higher
- Web Server: Apache
- PHP Extensions: mysqli, mbstring
Instructions
Upload Files: Upload the project files to your web server. Configure Database: Update the config/db.php file with your database credentials.
| Author | nshnishs |
|---|---|
| Category | Scripts & Code / PHP Scripts / Help Desk |
| Price | $34 |
| Extended License | $102 |
| First Release | Mar 20, 2026 |
| Last Update | Aug 10, 2026 |
| Files included | .php, .css |
Categories
Tags
External listing. code.market does not sell this product and does not process payment for it. Pricing, payment, delivery, licensing, refunds, and support are handled by the third-party merchant on its own website. We may earn an affiliate commission from a referral. Details.
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