Support Desk SaaS : Helpdesk Ticket Management Tool

Description

Overview

Support Desk is a comprehensive helpdesk ticket management tool designed to streamline customer support operations. It enables businesses to efficiently manage incoming support requests, track ticket status, and provide timely assistance to customers.

Demo Details

Admin portal URL: Demo Link

Customer URL: Link

Super Admin Email : superadmin@gmail.com Password : 123456

Owner Email : owner@gmail.com Password : 123456

Manager Email : manager@gmail.com Password : 123456

Main Features

Informative Dashboard
User Management
User Roles and Permissions
Client Management
Ticket Management
Ticket Category Management
FAQs Management
Blog Management
Knowledge Article
Contact Management
Notes Management
Company Settings
Account Settings
Application Settings
Email Settings
Multi Languages
Payment Settings
Manage Transaction
Subscription Packages Management
Subscription Coupon & Coupon History Management
Landing Page Enable/Disable Option
Register Page Enable/Disable Option
Multi Theme Colors
RTL/LTR Theme
Site SEO Setting
Google Recaptcha Setting

System Requirements

PHP >= 8.1
BCMath PHP Extension
Ctype PHP Extension
Fileinfo PHP extension
JSON PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
Tokenizer PHP Extension
XML PHP Extension

Support

For any questions,issue or suggestions request please mail me at smartwebinfotech89@gmail.com

Changelog

 Version 1.1 (28 March 2024)
 * Fixed small bugs

 Version 1.0 (04 March 2024)
 * Initial Release