Repair box - Repair booking,tracking and workshop management system

A Repair Box is a system for booking and managing repair services. Customers can submit defective devices, and technicians can take them to the workshop to repair and fix physical issues with the devices. It features a clean and simple interface, allowing each technician to manage repair orders assigned to them. In the workshop, technicians can update the repair log, providing customer notifications with each update during the repair process. It is a production-ready, single-page web application (SPA) designed for installation on live web servers, including professional shared hosting environments.

For Demo:

Admin

• URL: https://repairbox.codehas.net/admin
• Username: admin@admin.com
• Password: 12345678

Technician

• URL: https://repairbox.codehas.net/workshop
• Username: user@user.com
• Password: 12345678

For Portfolio (Workshop)

• URL: https://repairbox.codehas.net

Document References

• Server requirements: System Requirements
• Installation: Installation Guide
• Full Document URL: Documentation
• FAQ: Frequently Asked Questions
• About: here
• Updates/Versions: Change-log

Features:

• Repair orders management
• Repair order handling from the admin area with a complete list of all orders
• Repair order handling from the workshop area by technicians (only with a list of assigned orders)
• Repair orders collection:
  • From the public area
  • Booking from a customer with payment processing
  • Control over customer bookings
  • Booking widget that can be embedded anywhere for repair bookings
• From workshop area:
  • Booking by selecting predefined brand, device, and defects publicly without payment processing
  • Repair order booking and invoicing from the workshop by technicians (orders assigned automatically)
• From admin area:
  • Booking by selecting predefined brand, device, and defects, including customer info without payment processing (admin can assign)
  • Repair invoicing (admin can assign)
• Repair brands management
• Repair devices management
• Repair devices defects or services management
• Users management
• User roles management
• Quick replies management
• Repair statuses management
• Repair priorities management
• Custom pages management
• FAQ management
• Advanced printable repair reporting system
• System settings:
  • General settings
  • Notification templates with placeholders generation
  • MAIL settings:
    • Outgoing mail configurations
    • Log (saved in system log)
    • Support for Mailgun
    • Support for SMTP
    • Support for sendmail (PHP function)
• SMS gateways:
  • Nexmo gateway
  • Twilio gateway
• WhatsApp gateways:
  • Twilio gateway
• Currency settings
• Payment gateways configurations:
  • COD (Cash on Delivery)
  • Stripe card payment
  • Braintree card payment
  • Square card payment
• Tax implementation:
  • Fixed or percentage
  • Tax included or excluded
• SEO (Search Engine Optimization)
• Appearance handling
• Authentication controls
• Google Captcha configuration
• Localization settings
• Embedding code for repair booking and tracking widgets
• Database backup and restore
• Translation manager for locales
• Lightweight and fully optimized application
• Form CSRF protection
• Overall detailed dashboard
• Customizable frontend portfolio
• Embedding widgets
• SPA (Single Page Application)
• Notifications:
  • SMS notifications for every step
  • Email notifications for every step
  • Global on/off switch for notifications
  • On/off switch for specific customers
  • Customers notified on booking with a dispatch card via email
  • Technicians notified when assigned repairs by admin
• Repair invoices can be tracked via Tracking ID
• Repair invoices can be tracked by scanning a QR-Code
• Repair invoices can be printed and downloaded in PDF format
• Payment gateways can be set to bypass for repair booking from general settings
• CSV imports:
  • Brands list via CSV import
  • Devices list under brand via CSV import
  • Defects list under device via CSV import
  • All imports processed with backend validation

Bug report at: info.codehas@gmail.com

Booking widget demo (can be embedded into your existing web page to collect repair bookings)