HelpDesk - Online Ticketing System with Website - ticket support and management

HelpDesk is a powerful ticket management system that can manage massive data. It’s a single-page application made with Laravel, Vue.js, and InertiaJS.

You don’t need any other website as HelpDesk has front pages supporting the blog post, FAQ, services, privacy policy, terms, knowledge base, etc.

Demo:

Documentation:

Change log:

--- 2.7 (20 March 2023) ---
- NEW: Added enable/disable options for Chat, Services, Knowledge Base, FAQ, Blog, Organization, Contacts, Notes and Show Login on the front page.
- NEW: Add/remove Language from the site, including the menu

--- 2.6 (25 February 2023) ---
- NEW: Footer text(under the Logo) change option for the front pages.

--- 2.5  (21 February 2023) ---
- NEW: Added Custom CSS option on the settings page
- NEW: Added favicon adding option
- FEATURE: Auto add default logo on the email template

--- 2.4  (08 January 2023) ---
- NEW: Added RTL feature for the front pages

--- 2.3  (05 January 2023) ---
- IMPROVEMENT: Refactor Contact Front Page
- FIXED: Contact Form Submission

--- 2.2  (02 January 2023) ---
- FIXED: View ticket link for the email

--- 2.2  (30 December 2022) ---
- NEW: front page footer(copyright) option
- FIXED: Ticket pages UID issues

--- 2.1  (16 December 2022) ---
- NEW: Import Databased Seed As Demo Data
- FIXED: FAQ items limitations
- FIXED: Internal System Performance
- FIXED: Migration

--- 2.0  (09 December 2022) ---
- NEW: RTL Support (dashboard)
- NEW: Hide particular ticket field option
- NEW: User Permission and Role Management
- NEW: Forgot Password option
- FIXED: Chat improvement
- FIXED: Fixed Organization and contact creation issues
- FIXED: Improved ticket filters

-- 1.0 (01.11.2022) ---
* Initial Release
    

HelpDesk has the following features:

• Ticket Support/Assign
• Email Notification
• Front Pages with Management
• Ticket/Thread Discussion
• Live Chat
• Contacts/Organizations Management
• Notes modules
• Customer/User management