Easy Help Desk
Hot or Not
Description
Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.
Features
- User Friendly Interface
- Quick implementation
- Full Tracking Ability
- Assign Priorities
- Support Contract
- Full text searching
- History at Single Click
- Problem Management
- Dashboard and Analytic
- Notification
- Detailed reports to improve service performance
To Do
- Email and chat functionality
Suggestions & Error Report
Open for any suggestion, Please report any error or suggestions.Version History
Existing customers will be notified for the latest update.2.1 – 28/July/2017
- Now with MySQL
- User Activity Log
- User Permission
Runtime Requirement : .NET 4. 0
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