Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.

Features

• User Friendly Interface
• Quick implementation
• Full Tracking Ability
• Assign Priorities
• Support Contract
• Full text searching
• History at Single Click
• Problem Management
• Dashboard and Analytic
• Notification
• Detailed reports to improve service performance

To Do

• Email and chat functionality

Suggestions & Error Report

Open for any suggestion, Please report any error or suggestions.

Version History

Existing customers will be notified for the latest update.

2.1 – 28/July/2017

• Now with MySQL
• User Activity Log
• User Permission

Runtime Requirement : .NET 4. 0