DTStreetVoice – Smart City Complaint & Ticketing Flutter App | PWA Website & Laravel Admin

DTStreetVoice — Smart City Public Complaint & Ticketing Flutter App with PWA Website & Admin Panel

Turn citizen complaints into organized, trackable, and accountable public-service workflows with one complete mobile, web, and administration platform.

DTStreetVoice is a production-ready Smart City Public Complaint & Ticketing App built with Flutter for Android & iOS, a PWA website in Next.js, and a powerful Laravel + MySQL backend.

Citizens can report public-service issues such as road damage, water supply problems, drainage issues, sanitation concerns, streetlight faults, and other civic complaints using photos, videos, descriptions, and location information. Each complaint becomes a structured ticket that can be managed, assigned, tracked, resolved, and reviewed through a centralized workflow.

Designed for Real-World Deployment

Perfect for: municipalities, smart-city programs, utilities, campuses, industrial parks, housing communities, property managers.

What’s New in Version 1.3

Whether you’re building a smart city complaint app, grievance redressal system, civic issue reporting platform, public service ticketing system, municipal complaint portal, or enterprise service request solution, DTStreetVoice provides a customizable foundation that can be adapted to your brand and operational requirements.

✔ Completely Redesigned Flutter App

✔ Modern Admin Panel Redesign

✔ Next.js Website Redesign

✔ Discover a new app icon for instant recognition

✔ Get bug fixes for improved performance

Key Features (Android & iOS)

• One-tap complaint creation with photos/video and GPS map pin
• Auto address/coordinates capture + manual map selection
• Full status timeline: Submitted → Acknowledged → In-Progress → Resolved → Reopened
• Push notifications & email updates
• Filters & search: category, status, priority, date.
• Ratings & feedback on resolution.
• Guest or registered submissions (configurable).
• Multilingual (LTR/RTL ready) & white-label theming.
• Offline drafts with auto-sync when online.
• Optional News/Alerts feed for service advisories.

Admin Panel Features

• Unified inbox with powerful filters and saved views
• Assignment & workflows: departments, agents, priorities, due dates.
• SLA timers & escalations with email/push triggers.
• Automation rules (by category/ward/keyword)
• Geo-analytics: map view, heatmaps, zone/ward breakdown.
• Reports & exports (CSV/Excel/PDF): SLA, resolution time, satisfaction
• Users & roles: admin, department head, agent, viewer (granular permissions)
• Categories & custom fields (checklists, required evidence).
• Announcements/CMS for mobile apps
• REST API/Webhooks for integrations.
• Audit log & security controls

Support & Policy

• Support hours: Mon–Fri, 10:00–18:00 IST via support ticket.
• Regular license support via tickets; Extended license can request priority support (if applicable).
• Customization services available on request.

Legal & Compliance

DTStreetVoice is not affiliated with, endorsed by. All trademarks belong to their respective owners.

• GDPR-friendly: data export/delete on request; Privacy Policy page editable in admin.
• Content moderation tools are provided; buyer is responsible for local legal compliance, hosting, and usage.

PERFECT FOR LAUNCHING

Build Your Own Citizen Service Platform

DTStreetVoice provides startups, agencies, entrepreneurs, and organizations with a ready foundation for launching a branded public complaint and service management platform.

Perfect for:

✔ Municipal solutions

✔ Smart-city projects

✔ Government service portals

✔ Property management companies

✔ Municipal solutions

✔ Smart-city projects

✔ Government service portals

✔ Property management companies

WHY CHOOSE DTStreetVoice?

Complete Ecosystem — Flutter Android & iOS apps, Next.js PWA website, Laravel backend, and Admin Panel work together.

Perfect for:

✔ Built Around Real Workflows

✔ Modern User Experience

✔ Advanced Complaint Management

✔ White-Label Friendly

✔ Developer-Friendly Stack

✔ Optimized for CodeCanyon success

WHY EXTENDED LICENSE?

If you plan to generate income from this app, the Extended License isn’t an expense — it’s a smart business investment.

With the Extended License, you can:

✔ Launch a paid SaaS platform

✔ Sell subscriptions (monthly / yearly)

✔ Offer premium memberships

✔ Charge for access or features

✔ Publish a paid mobile app

✔ Build a revenue-generating startup

✔ Increase your product’s valuation

If users pay you — this is the license you need.

100% White-Label & Fully Customizable Solution

DTStreetVoice is a complete white-label Flutter App, allowing you to launch your own branded quick commerce platform with full flexibility.

✔ Change app name and brand identity

✔ Replace logo, splash screen, and launcher icons

✔ Modify theme colors and UI branding elements

✔ Customize features based on your business requirements

✔ Deploy as single-store or multi-store grocery delivery solution

Modern Tech Stack & Scalable Architecture

✔ Frontend: Flutter (Dart) — Single codebase for Android & iOS apps

✔ Website: Next.js PWA

✔ Backend: Laravel (PHP) with MySQL database

✔ API Architecture: Secure RESTful JSON APIs

✔ Push Notifications: Firebase Cloud Messaging (FCM)

✔ Architecture: Scalable, modular, and production-ready structure

What You’ll Receive

✔ Complete Flutter source code (Android & iOS – Single Codebase)

✔Complete Flutter source code for Android & iOS

✔Next.js PWA website source code

✔Laravel backend and Admin Panel source code

✔MySQL database structure

✔REST API integration

✔Firebase notification integration

✔Required project assets

✔Installation and configuration documentation

✔White-label friendly source structure

✔Eligible product support according to the purchased license

Easy Installation & Setup

DTStreetVoice includes detailed documentation to help you quickly set up the complete quick commerce system. You can configure the Laravel backend, import the database, connect Firebase Cloud Messaging (FCM) for push notifications, and build the Flutter apps for both Android and iOS.

The codebase is clean, modular, and developer-friendly. No advanced coding knowledge is required for basic branding, configuration, and deployment. The platform is designed to help you launch your own App efficiently.

Support & License Policy

We are committed to providing reliable and professional support to help you successfully install, configure, and launch your DTCampus Quick Commerce Platform.

✔ Support Hours: Monday – Friday, 10:00 AM – 6:00 PM (IST)

✔ Support Channel: Official support ticket system (details included in documentation)

✔ Regular License: Technical support via support ticket

✔ Extended License: Priority support via WhatsApp and email

✔ Customisation: Customization available at extra cost

Support covers installation guidance, bug fixes related to the original source code, and clarification of documented features. Customization, new feature development, and third-party integration services are available separately upon request.

Refund Policy

All purchases of DTCampus are subject to the official Envato Market Refund Policy. Since this is a digital product with full source code access, refunds cannot be provided once the item has been downloaded, except in cases covered under Envato’s refund guidelines.

Before requesting a refund, we strongly encourage buyers to contact our support team. Most issues related to installation, configuration, or setup can be resolved quickly with proper guidance.

✔ Refunds are processed only through Envato’s official refund system.

✔ We do not provide refunds for customization requests or change-of-mind purchases.

✔ Please review the demo, documentation, and feature list carefully before purchasing.

Our goal is to ensure every buyer has a smooth experience, and we are committed to providing support to help you successfully set up and use the product.

Start building your Smart City platform today.

Changelog

Version 1.3 – 10 Sept 2026

        - Added: Completely refreshed Flutter mobile app UI
        - Added: Redesigned Laravel Admin Panel interface
        - Added: Redesigned Next.js PWA website
        - Added: Updated DTStreetVoice app icon
        - Added: Smart Notification Engine with DeepLink
        - Improved: UI/UX enhancements
        - Improved: Faster API response & Optimized database queries
        - Fixed: Minor UI improvements
        - Fixed: Performance optimizations
        - Fixed: Bug fixes and stability improvements
    

Version 1.2 – 07 April 2026

          - Added: Complaint Map with Clustering
          - Added: SLA Performance Dashboard
          - Added: Internal Notes system for Admin & In-Charge
          - Added: Duplicate Complaint Detection
          - Added: Citizen Rating & Feedback System
          - Added: Smart Notification Engine with DeepLink
          - Improved: UI/UX enhancements
          - Improved: Faster API response & Optimized database queries
          - Fixed: Minor UI improvements
          - Fixed: Performance optimizations
          - Fixed: Bug fixes and stability improvements
      

Version 1.1 – 20 March 2026

        - Added: Complaint Priority Levels (Low / Medium / High / Emergency)
        - Added: Request Reopen Option for citizens
        - Added: Internal Notes system for Admin & In-Charge
        - Added: Citizen Complaint Summary Card
        - Added: Push Notification History Log with delivery tracking
        - Improved: SLA Countdown Timer with color indicators (On Time / Near Deadline / Overdue)
        - Improved: Multiple media upload support (photos & videos with validation)
        - Improved: Advanced filters in request management (status, priority, department, date range)
        - Security: Enforced minimum 8-character password policy
        - Security: Improved file upload validation for images and videos
        - Fixed: Minor UI improvements
        - Fixed: Performance optimizations
        - Fixed: Bug fixes and stability improvements
    

Version 1.0 – 11 Dec 2025

        - Initial release
    

Version 1.3 – 10 September 2026

        - Attractive admin panel design change
        - App redesign & make attractive design
        - Website redesign
        - App icon Changes
        - Bug Fixed