AiDex - AI-Powered Customer Support Chatbots

For SaaS version see SaaS Module For AiDex.

For AiDex Super Bundle Click Here.

Looking for a self-managed solution? contact us.

AiDex is an AI-powered support platform that enables you to embed intelligent chatbots capable of delivering accurate fast 24/7 responses. 

Our Advanced chatbots can also capture leads and prospects, book appointments, collect customer feedback, handoff messages to human agent support, manage newsletter subscriptions, and much more ..

With This versatile tool, All advanced AI capabilities are accessible to all businesses, regardless of size or industry. letting you effectively tackle all your client support challenges, revolutionize your customer support experience, increase client satisfaction, drive sales and conversions, and save time, effort, and costs.

Demo & Documentation

Login As An Admin here:

• Email: aidex@gmail.com
• Password: password

You can also access the documentation here.

Third Party Modules

• Chatbot Widget Localization Module
• SaaS Module
• Whatsapp Module
• Facebook Messenger Module 
• Telegram Module (Coming soon)
• Blog Module (Coming soon)

See All Modules

Please note that a fresh installation does not include any third-party modules. These modules are available separately, each as an individual installable product.

Features

Widget features:

• Customize AI model / Assistant.
• Advanced AI integration options, including Temperature, Max Completion Tokens, and Max Prompt Tokens.
• Include additional system instructions for the AI models & Assistants.
• Personalize the chatbot widget's title, subtitle, theme color, font family & much more.
• Adjust the widget's height and width.
• Position and indent the widget within your web document.
• Determine the widget's default state (Open or Closed).
• Add one or more suggested topics.
• Specify allowed domains.
• Upload a custom logo for the chatbot.
• Enable or disable widgets.
• CORS-based block for non-allowed domains.
• Display friendly error messages.
• Ensure seamless operation on any website.
• Fully responsive & user friendly design.
• Full-screen display button.
• Refresh messages button.
• Toggle the widget's open/close status.
• Universal compatibility.
• Ability to handoff messages to human agent support.
• Language & Direction Auto detection.
• Multi-languages display.
• Customize Popped Up Greeting Message
• HTML output and AI response formatting capabilities.
• Leads Capture & Collect.
• Customer Feedback Capture & Collect: Comments, Reviews, Suggestions.
• Appointement Scheduling.
• Newsletter Subscription Management.
• Auto-Handoff to human agent support.
• Sleek & Modern Design.
• Embed as a dedicated Iframe within your Web Page.
• Customize memory retention duration.
• Customize Widget Language.
• Customize Widget Direction.

Dashboard features:

• Customize logo, favicon, and app name.
• Dark and light theme options.
• Fully responsive admin dashboard.
• Multilingual Dashboard: Switch between English, French, and Spanish.
• Admin Customization: Personalize admin details and passwords.
• Easy navigation with breadcrumbs, helpful links, and page descriptions.
• Theme Customization: Choose from 7 innovative themes for your admin dashboard.
• Full-screen display option.
• Pagination, search, and filter options.
• RTL (Right-to-Left) support.
• Modern & sleek design.
• Landing Page Customization.

Additional features:

• Comprehensive analytics and conversation logs.
• Download conversation logs for review and analysis.
• Built-in chat playground for testing AI models.
• Training file upload and processing capabilities.
• Multi-Widget Support - Deploy a single AI chat model across multiple widgets.
• Self-Hosted Solution.
• User tracking based on IP addresses.
• Ranking of most repeated keywords.
• Ranking of most active widgets.
• Identification of most active IP addresses.
• Delete and refresh conversation history.
• Preview widget functionality in your web browser.
• Streamlined and easy installation process via a built-in installation wizard.
• Datasets & Prompt manager for easy training files creation.
• AI Models Managements.
• AI Assistants Managements.
• Built-in modules system for third-party add-ons for extra functionality.
• Email Notifications.
• Set Your Own Brand.
• User-Friendly Error Pages.

Author features:

• Regular & Continuous Free Upgrades.
• Active client support 24/7.
• Scalability & Extensibility.
• Open To Suggestions & Feedback.

Important Note: We value all suggestions, but feedback from clients with proof of purchase will be given priority over suggestions from non-buyers.

Changelog

For instructions on upgrading between versions, please refer to the upgrade guide.

Version 2.4 - 01/02/2025 current

-  Added Google social login  
-  Introduced the ability to interrupt conversations and live chat  
-  Support for latest models (chatgpt-4o-latest, gpt-4-0613, gpt-4)
-  Improved UI/UX for the chat widget  
-  Simplified widget creation by removing extra options and optimizing them for better usability  
-  Redesigned the conversations page  
-  Resolved minor bugs  

Version 2.3 - 18/10/2024 

-  Train from multiple files.
-  Captcha verification on login. (Read more bellow on how to configure Google Captcha).
-  Compatibility with v1.5 of SaaS Module.
-  Design Refinements & Enhances.
-  Close Greeting Message Button.
-  Minor Bug Addressed.

See Detailed Changelog.

Requirements

• PHP >= 8.2
• MySQL >= 5.6
• PDO PHP Extension enabled
• JSON PHP Extension enabled
• ZIP PHP Extension enabled
• OpenAI API key

For better performance we recommend runing PHP under FastCGI.

Instructions

Installation Instructions

• Access the online docs here, or navigate to docs directory within the downloaded file.
• Read the installation instructions carefully.
• Once completed, proceed with configuring third-party services.

Image credits

• Unsplash.
• Circle Flags.