AH Tickets - Help Desk and Support Tickets System

AH Tickets is a powerful and flexible Help Desk, Live Chat, Invoicing, and Support Ticketing System built with PHP 8.1 and 8.2. It helps businesses streamline customer support, manage tickets, communicate with customers in real time, and create invoices—all from one central platform. Whether you run a SaaS business, web-hosting company, agency, or any organization that needs structured customer support, AH Tickets provides ticket management, live chat, invoicing, user roles, FAQs, knowledge base tools, and more.

Live Demo

Click here to view the demo

Admin Account

• Email: admin@tatwerat.com
• Password: 12345678

Supervisor Account

• Email: supervisor@tatwerat.com
• Password: 12345678

Agent Account

• Email: agent@tatwerat.com
• Password: 12345678

Customer Account

• Email: customer@tatwerat.com
• Password: 12345678

Core Features:

• Ticketing System
  • Organize tickets by departments
  • Save time with canned responses
  • Assign priorities and statuses
• Customer Portal
  • Secure client login & registration
  • Customers can manage their profiles and view their ticket history
• Knowledge Base
  • Publish unlimited articles, FAQs, and categories
  • Reduce support volume by enabling self-service
• Dynamic Pages
  • Create unlimited custom pages with templates
  • Perfect for adding terms, privacy policies, or company info
• ⭐ Customer Reviews
  • Collect feedback with star ratings
  • Improve service based on real user experiences
• User Management
  • Manage users, roles, and permissions
  • Fine-grained access control for admins and agents
• Live Chat
  • Communicate with customers in real time
  • Provide faster support directly from the customer portal
• Invoices
  • Create and manage customer invoices بسهولة
  • Track invoice details and payment status
• ⚙️ Comprehensive Settings Panel
  • General site settings
  • Control ticket behavior
  • Enable or disable user registration/login
  • Integrate social logins & APIs
  • Customize the home page and knowledge base layout
• Activity Log
  • Keep track of every action in the system
  • Audit changes and monitor user activities

Why Choose AH Tickets?

• Clean, responsive design
• Easy installation and setup
• Well-documented and developer-friendly code
• Regular updates and feature expansions

Updates :

== Version 1.4.1 - 31-07-2026 ====================================
* Fix some bugs 
+ Add language switcher dropdown

== Version 1.4.0 - 25-07-2026 ====================================
* Enhanced design with an added new UI design layout
+ Add new options to disable the knowledge base.
+ Added more translation files.
* Fixed some bugs

== Version 1.3.0 - 21-07-2026 ====================================
+ New feature: create a ticket by sending an email and customer reply on email, creating a reply in the ticket.
* Fix setup bug with HTTPS

== Version 1.2.0 - 16-07-2026 ====================================
+ Updated PHP compatibility for PHP 8.1 and 8.2.
+ Added Live Chat feature.
+ Added Invoices feature.
+ Enhanced dashboard features and UI design.
+ Updated PHP packages.

== Version 1.0.1 - 18-11-2025 ====================================
* Fix (mod_rewrite) bug on setup.

== Version 1.0.0 - 24-06-2025 ====================================
+ New version released