BMSDesk - Helpdesk Ticket System Angular

BHDesk | Complete Helpdesk & Support Ticket Management System – Angular 19 & ASP.Net Core 8

BHDesk is a robust helpdesk ticketing system designed to provide you with round-the-clock support, wherever you are. With a sleek interface and intuitive features, you can easily submit tickets, share files, and receive personalized assistance from our highly skilled team. Experience the convenience of hassle-free support at your fingertips.

Built using Angular 19 & ASP.NET Core 8 , it provides an intuitive interface for managing customer support queries and internal IT requests.

Features

• Latest technology used Angular 19, ASP.NET Core 8 & Tailwind CSS 3.4.
• RTL support for Arabic language.
• Light/Dark theme support.
• Easy ticket generation and tracking.
• Email to ticket generation.
• Role-based access control for admins, agents and clients.
• Real-time notifications for ticket updates.
• Powerful Admin And Client Portals.
• Customizable ticket Statuses, Categories, Priorities, Departments etc.
• Detailed reports and analytics for performance tracking.
• Dynamic Incoming/Outgoing Email Configuration.
• 16 Multi Languages Support.
• Export Tickets.
• Highlight new tickets on ticket listing page.
• Agent auto assign to ticket support.
• Fully Responsive Tailwind CSS Application.
• Fast Performance.
• Easy to Customize.
• Clean and Robust Code.
• Standalone components based application.
• Free Lifetime Updates.
• And many more…

Get free lifetime updates

Every purchase of the BHDesk – Helpdesk Ticket System is entitled to free updates – for life. This means you’ll benefit from every enhancement, improvement, and newly added feature indefinitely.

Documentations

• Click here to view the documentation

Support

Submit ticket here to get support: https://support.sbthemes.com/portal/en/newticket

Version History

08-April-2025  - version 2.2.0
    - Upgraded to Angular 19 standalone components
    - Upgraded to ASP.NET Core 8
    - Upgraded to Tailwind CSS 3.4
    - Added new features and fixed bugs
    - Improved performance
    - Applied new theme which supports dark mode
    

12-September-2022  - version 2.1
    - fixed SQL disconnection problem
    - improved performance
    

15-May-2021  - version 2.0
    - Added new features and fixed bugs
    

14-June-2020  - version 1.2
    - Added new features and fixed bugs and improvements
    

22-November-2019  - version 1.1
    - Fix some bugs and impprovemtns
    

5-September-2019  - version 1.0
    - Initial Version